Question 1

What is covered under your product warranty?

Accepted Answer

Any material or manufacturing defects, and/or product workmanship, is included under warranty. The warranty does not cover damages resulting from accidents, mishandling, or tampering.

Question 2

Where can we buy Metal Shape products?

Accepted Answer

Please call us on +91-8287314834, to find your closest Metal Shape dealer. Alternatively, our products are also available online at www.amazon.in

Question 3

How can I know if my Metal Shape product is authentic?

Accepted Answer

There are several ways for you to be sure about the authenticity of our products. On every product package, we have a ‘Manufactured By’ indication, against which the authentic name is Metal Shape Enterprises.’. Alternatively, you can call us on +91-8287314834 or write to us at metalshape2010@gmail.com to have the product verified. You can also upload an image on our website under the Contact Us section, we’ll check it, and get back to you.

Question 4

How soon do you get back to our queries?

Accepted Answer

We generally require 48 business hours to get back to you

Question 5

What is BPA? Are all Metal Shape products BPA free?

Accepted Answer

BPA stands for Bisphenol A. It is an industrial chemical used to make certain kinds of plastic and resins. It could seep into food or beverages from containers that are made with this material, and have adverse effects on human health. All Metal Shape products are BPA-free, and safe-for-use.

Question 6

Are all Metal Shape products food grade?

Accepted Answer

Yes, we ensure that the raw-materials used in our products are food-grade, and do not have negative health-effects on our consumers

For Customer Support Call +9-8287314834 or email us on : metalshape2010@gmail.com

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